Data We Collect and Why We Collect It
When you open an account, we collect the information you submit — your name, contact details, and the payment method you use, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow, or FPX. We also log device identifiers, session timestamps, and IP address data to
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protect your account from unauthorised access. Payment transaction records are retained to verify deposits, process withdrawals, and resolve disputes. We do not store your full e-wallet credentials; transactions are handled via the respective payment rail's own secure flow. Where you browse without logging in, we collect
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anonymised session data through cookies — this helps us understand how the platform performs on mobile. We do not sell, rent, or trade your personal data to outside marketing parties. Data may be shared with payment processors and fraud-detection services strictly to fulfil the transaction you
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initiated. You have the right to ask what data we hold, request corrections, or ask us to delete your account record subject to any legal retention obligations we carry. If you have questions about a specific data point — for example, a payment record linked to
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a GrabPay or Maybank2u transaction — reach out through our support channel and we will respond promptly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.